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Terms and conditions
In accordance with Article 10 of Law 34/2002, of July 11th, on the Information Society and Electronic Commerce Services, the following is the identification data of the company that owns the domain ‘www.mystoryhotels.com’ :
My Story Hotel Ouro | My Story Hotel Rossio | My Story Hotel Tejo | My Story Charming Hotel Augusta | My Story Hotel Figueira | My Story Apartments Porto
- Corporate Name: Hosteling You Lda
- Tax ID: 510 172 547
- Registered office: Rua da Garagem, Nº 9 2790-078 Carnaxide | Oeiras
- Telephone: 213400340
- e-mail address: guestservice@mystoryhotels.com
MS Vila Nova
- Corporate Name: Dormaçor Empreendimentos Turísticos Lda
- Tax ID: 512055220
- Registered office: Rua João Francisco Cabral, 1-3 | 9500-208 – Ponta Delgada
- Telephone: 213400340
- e-mail address: guestservice@mystoryhotels.com
The user is solely responsible for the use of the services, links and hypertext included on this website. ‘My Story Hotels’ is not responsible for the illegitimate use that third parties may make of said material.
Nor ‘My Story Hotels’ or any other party involved in the creation, production or supply of this website will be responsible for the damages, costs, losses or direct responsibilities nor the indirect or punitive unforeseen events that could occur due to the access or use of this website.
‘My Story Hotels’ does not guarantee the accuracy of the material contained on this website. Also, ‘My Story Hotels’ will not be responsible for the damages or virus that could infect your computer or any other device of yours due to the use or download of any material on the website.
Copyright
All the audio-visual material, trademarks or any element subject to intellectual or industrial property included on this website belongs to ‘My Story Hotels’, or has enough rights for its use. The reproduction of said material is only allowed exclusively for personal use and any unauthorised modification, copy, rental, loan, transmission or diffusion is strictly prohibited.
Privacy
‘My Story Hotels’ informs you that all the personal data received through any form on this website will be handled with the most strict confidentiality in accordance with the entity’s privacy policy as well as with Organic Law 15/1999, of December 13th, of Personal Data Protection. This data will be included in a file which is registered at the Registro General de la Agencia de Protección de Datos (General Registry of the Data Protection Agency). The main purpose of its creation, existence and maintenance is the handling of personal data with the objective of being able to manage the accommodation bookings that are made on this website or to send promotional messages. The recipients of this information are all assigned, registered, holders and contributors of all the departments and associated bodies in which the entity is organised, as well as the official bodies that require the assignment by law. Through the submission of the form, the sender agrees to the automated and documentary data processing of the details included on our database. We may use third-party service providers to process your personal information on our behalf. For example, we may share some information about you with these third parties so that they can contact you directly by e-mail regarding your stay (for example: to obtain post stay reviews about your travel experience). ‘My Story Hotels’ informs you that you have the right to access, modify and cancel your details as well as to notify any alteration or modification which may occur. To exercise such rights and any clarification, you can send an e-mail to: guestservice@mystoryhotels.com.

Perfect in location, service and comfort in Lisbon
I was impressed with this hotel. Excellent location in one of the best points of Lisbon with ease to do many things on foot around the city. Very clean, cozy hotel, room with good space, great bath and bedding with bathrobe and slipper. Super attentive staff, excellent breakfast and great place to eat at night or at lunch, with very good draft beer.
Simply FANTASTIC
A fantastic welcome, new apartment, very clean and with a pleasant smell, very cozy and comfortable, a balcony with full view of Rua Santa Catarina located in the center of Porto, I will return for sure.
A surprise in the center of Ponta Delgada
A 3 star hotel, but with a 5 star service.
Very professional and friendly staff. Help with the bags to the room and then to the transport. Clean room, with a good view over the city. Good breakfast with a good variety of regional products. Even gluten free bread and rice milk.
To come back and return