Health and hygiene protocols

Our hotel has designed a contingency plan and a health and sanitary measures protocol to reduce coronavirus transmission

Protocols in our facilities

All facilities are disinfected daily
You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
The lifts can only be used by one person at a time or at most by 2 people who share the same room
Room keys will be disinfected before handing them over
Online check-in
Towels and bed linen are washed at high temperature
Rooms and accessories are steam-cleaned and disinfected with virucides
Sanitiser, gloves and masks available to all guests
TV remote control and telephone are sterilised daily in all rooms

Protocols for guests

Wearing gloves and masks is compulsory
They will find hand sanitiser in the common areas
Insofar as possible, payments should be done by credit card
POS systems will be disinfected regularly
Guest’s shoes and luggage will be disinfected at the hotel entrance
Temperature checks at the entrance to our facilities

Protocols for our employees

All members of staff know the new health and safety measures
Our staff will wear gloves and masks at all times
The staff will have their temperature taken daily
Staff uniforms are washed and disinfected daily
Co-workers must stay at least 1.5 metres apart
Daily control of the state of health of all employees
Reception staff will disinfect the counter every time they finish attending a client
All personnel accessing the rooms will wear masks and gloves (floor maids and service personnel).

Perfect in location, service and comfort in Lisbon

I was impressed with this hotel. Excellent location in one of the best points of Lisbon with ease to do many things on foot around the city. Very clean, cozy hotel, room with good space, great bath and bedding with bathrobe and slipper. Super attentive staff, excellent breakfast and great place to eat at night or at lunch, with very good draft beer.

Simply FANTASTIC

A fantastic welcome, new apartment, very clean and with a pleasant smell, very cozy and comfortable, a balcony with full view of Rua Santa Catarina located in the center of Porto, I will return for sure.

A surprise in the center of Ponta Delgada

A 3 star hotel, but with a 5 star service.

Very professional and friendly staff. Help with the bags to the room and then to the transport. Clean room, with a good view over the city. Good breakfast with a good variety of regional products. Even gluten free bread and rice milk.

To come back and return